From our founder
Compassion in Action
Transforming workplace culture & elite talent retention in behavioral healthcare — the playbook for leaders who treat compassion as an operational lever, not a slogan.
Why this book
Compassion is a lever, not a slogan.
Alpha Muluh helps behavioral health leaders increase revenue generation through employee retention. Compassion in Action turns that idea into an operating system: Foundation, Culture, Growth, People, Purpose — each level built so the one above it can hold.
He has spent more than 23 years inside the behavioral and mental health field — from entry-level employee to leadership and ownership — across group homes, outpatient clinics, inpatient psychiatric hospitals, transitional and substance-use programs, and community resource programs. Dayshift, nightshift, 12- and 16-hour shifts, and, believe it or not, many 24-hour shifts. As an employee. As an employer.
Written from the floor
Every framework has a scar.
He resuscitated members seconds from overdose. He was on the floor during a brawl with chairs and plates flying like frisbees. He broke down a bathroom door and then told a family he had found their loved one dead. He managed an employee who showed up on his day off with a gun.
Every painful and joyful experience shaped the frameworks in this book.
Inside the book
Four frameworks leaders can run with their teams.
At the Compassionate University, each of these becomes a live course. In the book, they are the working parts of a culture that keeps its best people.
Nurture Your Leaders
Grow the people who grow everyone else — before you need them to.
Three Categories of People at Work
Know who you’re leading, so you can lead each of them well.
The Paver Pyramid
Foundation → Culture → Growth → People → Purpose — built to bear weight.
7-Step Compassion Communication
A repeatable way to have the hard conversation and keep the relationship.
About the author
Alpha M. Muluh
Alpha cofounded and was co-owner of Cadens Health and Wellness, a multi-facility behavioral health agency in Arizona, for nearly nine years. He holds a master’s in industrial and organizational psychology from Grand Canyon University and an LL.M. in Law from Arizona State University.
He is the founder of the Excellence & Impact Foundation and host of the Excellence & Impact Podcast, and Founder / Principal at Compassionate Coaching & Consulting and the Compassionate University, an online leadership-development community.
He serves on the board of Global Ties Arizona and the Northern Arizona Independent Oversight Committee, is a member of the Global Chamber and the Phoenix Committee on Foreign Relations, was an Impact Coach for the Mandela Washington Fellowship at ASU, and was appointed Strategic Consultant to the Dean / Director General at Thunderbird School of Global Management for the 100 Million Learners Global Initiative across Africa. He volunteers in operations at Christ’s Church of the Valley — Laveen.
He lives in Phoenix, Arizona with his four teenage children, and works with behavioral health organizations across the United States.
America runs on Dunkin. The world runs on Compassion.
Bring the frameworks to your team.
Book Alpha to speak, or take your leaders through the courses at the Compassionate University.